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Kreidler Asks Auto Insurance Carriers To Issue Rebates

Washington Insurance Commissioner Mike Kreidler says auto insurance companies should consider giving rebates to customers, because of the effect the COVID-19 virus has had on driving in the state.

Kreidler says, because of the statewide lock-down in place, it's estimated traffic levels are about half of what they normally are. And accidents are down. He cites the case of an insurance claims office that normally has a volume of about 100 cases per day.

“They're down to a handful," Kreidler said. "In fact, since all of the claims managers are operating from their homes, one of the jokes is they fight among themselves as to who will get the next claim that comes through because there are so few of them."


Kreidler says three companies operating in the state, Allstate, American Family Insurance, and Liberty Mutual, have already offered refunds to customers because their costs have gone down in recent weeks.


They're significant refunds, no question," he said. "I mean American Family came forward and is giving $50 per car for that particular household.”


Kreidler is advising consumers to reach out to their broker or insurance company and ask if they are offering any type of rebate or compensation to customers because of the COVID-19 situation. 

Steve was part of the Spokane Public Radio family for many years before he came on air in 1999. His wife, Laurie, produced Radio Ethiopia in the late 1980s through the '90s, and Steve used to “lurk in the shadowy world” of Weekend SPR. Steve has done various on air shifts at the station, including nearly 15 years as the local Morning Edition host. Currently, he is the voice of local weather and news during All Things Considerd, writing, editing, producing and/or delivering newscasts and features for both KPBX and KSFC. Aside from SPR, Steve ,who lives in the country, enjoys gardening, chickens, playing and listening to music, astronomy, photography, sports cars and camping.